Cancellation & Refund Policy - Owner Desk

1. Subscription Cancellation

• Customers may cancel their subscription at any time through their account settings or by contacting our support team.
• Cancellation (Delete) will stop automatic renewal of future billing cycles.
• Access to paid features will continue until the end of the current subscription period.

2.Refund Eligibility

• Refund requests must be submitted within 10 days of the initial subscription purchase.
• Refunds will be considered only if the customer has experienced a technical issue that prevents normal use of the platform and our support team is unable to resolve the issue.
• Refunds are not applicable for partial usage of a subscription period.

3. Non-Refundable Cases

Refunds will not be provided for:

• Change of mind after purchase.
• Failure to use the service.
• Lack of required device, internet connection, or technical compatibility on the customer side.
• Subscription renewals where cancellation was not requested before the renewal date.

4. Free Trial

• If a free trial is offered, customers are encouraged to evaluate the platform before purchasing a subscription.
• No refund will be provided after the free trial period has ended and a paid subscription has commenced, except as specified in Section 2.

5. Refund Processing

• • Approved refunds will be processed within 5-7 business days.
• • Refunds will be credited to the original payment method used during the purchase.

6. Contact for Refunds

Owner Desk Support
Email: support@ownerdesk.in
Website : www.ownerdesk.in
Contact : 9594955756

7. Policy Changes

Owner Desk reserves the right to modify this policy at any time. Updated versions will be published on our website.

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